Professional door and window solution customization factory

Trade Assurance

ROPO Provides You With Suitable Financial Services

Trade Assurance

If you are concerned about the quality and the credit issue of payment, you can place an order with the Ali Credit Insurance service, and we can guarantee the buyer's order.

Trade Assurance

Trade Assurance protects trade safety!

  • Product quality protection
  • On-time shipment protection
  • Payment protection

Payment Method

Alibaba Credit Insurance

Telegraphic Transfer

Letter Of Credit

Delayed Shipping Guarantee

In the event of a delayed shipment, you'll get the following coverage; of course we don't want that to happen:

Service Content

1%
You will get 1% of order amount refund if delay one week.
2%
You will get 2% of order amount refund if delay between one week to two weeks.
3%
You will get 3% of order amount refund if delay between two weeks to three weeks.
5%
You will get 5% of order amount refund if delay days over one month.

Cargo Insurance

We can buy insurance for the windows and if something goes wrong you can claim it from the shipping company

Buyer handles insurance on their own

Shipping Tracking

ROPO provides customers with real-time tracking service for shipping.

Service Content

1
ROPO provides customers with pictures of loading containers and tells customers when they are expected to leave and arrive at the port
2
Send and issue bills of lading to customers
3
Regularly help customers track shipping, the whole cabinet can be inquired on the official website / bulk cargo consulting agent
4
Confirm the estimated time of arrival and remind customers to prepare for receipt.

After-sales instructions

In the event of a delayed shipment, you'll get the following coverage; of course we don't want that to happen:

Shipping Tracking

1
If the doors and windows are damaged due to natural disasters, ROPO is not responsible for the after-sales guarantee.
2
Customers cannot apply for a refund separately as the service is sold.
3
The refund you receive for purchasing this service will be deducted from your balance payment.
4
The guarantee does not apply if we miss our promised delivery date because of an unforeseen circumstance outside of our control, such as a strike, natural disaster.
FAQs
    Consult Your Door And Window Customization Manufacturer
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    Partnership

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